Racing Welfare Services

31 December 2022

Racing Welfare is the horseracing industry’s human welfare charity, whose work aims to help people to thrive in their day-to-day lives by providing information, advice and practical support for a range of life’s challenges.

Last year, the charity helped more than 2,700 people, seeing demand for services increase by 14% on the previous year. Racing Welfare’s services have clearly never been more needed; the ongoing effects of the pandemic, coupled with a cost-of-living crisis have resulted in additional pressures both mentally and financially for many.

Owners haven’t been immune to this and many have been balancing these challenges with their responsibilities as an owner and with loyalty to all those involved in the care of their racehorse. 

Racing Welfare’s support is available to everyone working in or retired from the British horseracing and Thoroughbred breeding industries. Importantly, as part of our ongoing partnership with the charity, ROA members are also now able to access the following Racing Welfare services:

  • Racing’s Support Line - ‘in the moment’ telephone support from an accredited counsellor, available 24/7 365 days a year.
  • Access to professional counselling - via telephone or online to suit the individual
  • Telephone Information Service – advice on a range of matters, with all advisors being Citizens Advice Bureau trained.
  • Sleepstation – accessible through, Sleepstation is designed to help you overcome your sleep issues with effective, tried and tested methods which are easily implemented into your life.

We hope that members will find access to these services reassuring at a time when some practical support may be most needed. 

To access Racing Welfare’s services outlined above, please see or call 0800 6300 443 in confidence, introducing yourself as an ROA member.

The charity is only able to provide these vital services through the generosity and support of those who, like us, care about the people who work to make our day at the races possible. To make a donation to Racing Welfare, click here:

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