Going racing with a runner

COVID-19 measures have been eased at racecourses and the racecourse experience is now comparible to those pre-pandemic.

Face coverings will still be strongly recommended, particularly in close-contact operational areas such as the Weighing Room, parade ring and racecourse stables, but their use will no longer be enforced anywhere on the racecourse.

BADGE ALLOCATION

How many badges can I have per runner

All racecourses will make every effort to supply this number of badges, but paddock access is dependent on field size in the race your horse is in. 

Racecourse Number of entry badges Number of paddock badges  Notes
Aintree

6

6

Syndicates will be offered the choice of Owners badges or a larger selection of General Admission badges (syndicate managers should speak to the individual racecourses at the entry stage to arrange details).

Ascot 6 6  
Ayr 4 4  
Bangor


6 lunches also available

depends on field size

Parade Ring:

Races with 6 or fewer runners – 6 owners permitted
Races with 7-10 runners – 4 owners permitted
Races with 11 or more – 2 owners permitted

Bath 8 8

Additional entry badges for syndicates available. See details at the foot of table

Beverley 6 6  
Brighton 8 8 Additional entry badges for syndicates available. See details at the foot of table
Carlisle 6 6 Syndicates will be offered the choice of Owners badges or a larger selection of General Admission badges (syndicate managers should speak to the individual racecourses at the entry stage to arrange details).
Cartmel 6 2  
Catterick      
Chelmsford City Sole - 6
Syndicate - 8
6/8  
Cheltenham 6 6

This course does not use PASS.
Syndicates will be offered the choice of Owners badges or a larger selection of General Admission badges (syndicate managers should speak to the individual racecourses at the entry stage to arrange details).

Chepstow 8 8 Additional entry badges for syndicates available. See details at the foot of table
Chester

6

6 lunches also available

depends on field size  
Doncaster 8 8 Additional entry badges for syndicates available. See details at the foot of table
Epsom 6 6 Syndicates will be offered the choice of Owners badges or a larger selection of General Admission badges (syndicate managers should speak to the individual racecourses at the entry stage to arrange details).
Exeter 6 6 Syndicates will be offered the choice of Owners badges or a larger selection of General Admission badges (syndicate managers should speak to the individual racecourses at the entry stage to arrange details).
Fakenham

6 for Syndicates

4 for Sole Owners

2 Further restrictions may apply to the paddock with a safety limit of 75 in place
Ffos Las 8 8 Additional entry badges for syndicates available. See details at the foot of table
Fontwell Park 8 8 Additional entry badges for syndicates available. See details at the foot of table
Goodwood

Sole - 6

Syndicates - 12

6 /12

6 badges include lunch
If the number of badges required is over 6 there will be a charge of £35. Pre-booking is essential

Hamilton Park

6 for Syndicates

4 for Sole Owners

Maximum of 4 dependent on field size

 
Haydock Park 6 6 Syndicates will be offered the choice of Owners badges or a larger selection of General Admission badges (syndicate managers should speak to the individual racecourses at the entry stage to arrange details).
Hereford 8 8 Additional entry badges for syndicates available. See details at the foot of table
Hexham 6 2 This course does not use PASS.
Owners with runners will be contacted directly regarding their arrangements.
Huntingdon 6 6 Syndicates will be offered the choice of Owners badges or a larger selection of General Admission badges (syndicate managers should speak to the individual racecourses at the entry stage to arrange details).
Kelso contact racecourse contact racecourse This course does not use PASS.
Owners with runners will be contacted directly regarding their arrangements.
Kempton Park 6 6 Syndicates will be offered the choice of Owners badges or a larger selection of General Admission badges (syndicate managers should speak to the individual racecourses at the entry stage to arrange details).
Leicester 6 safety limit total of 130 Safety limit of 23 in the Winners Enclosure
Lingfield Park 8 8 Additional entry badges for syndicates available. See details at the foot of table
Ludlow

6

6

if numbers allow

Capacity in paddock 75.

Reallocation of entry badges for syndicates if required, Contact course

Market Rasen 6 6 Syndicates will be offered the choice of Owners badges or a larger selection of General Admission badges (syndicate managers should speak to the individual racecourses at the entry stage to arrange details).
Musselburgh contact racecourse contact racecourse  
Newbury

Sole: 6
Syndicates: 10

6/10

Syndicates have the choice of Owners badges or a larger selection of Premier enclosure badges if preferred (syndicate managers should call the racecourse to discuss).

Newcastle 8 8 Additional entry badges for syndicates available. See details at the foot of table
Newmarket 6 6 Syndicates will be offered the choice of Owners badges or a larger selection of General Admission badges (syndicate managers should speak to the individual racecourses at the entry stage to arrange details).
Newton Abbot 6 6

Owners and Trainers facility will be in operation from the meeting on the 21 August

Nottingham 6 6 Syndicates will be offered the choice of Owners badges or a larger selection of General Admission badges (syndicate managers should speak to the individual racecourses at the entry stage to arrange details).
Perth contact racecourse contact racecourse  
Plumpton - - Next meeting in September and badges will be aligned to requirements at that time
Pontefract 6 / 8 with advanced notice 6 /8 
  • Additional Entry badges are available to purchase for £10pp.
Redcar 6 6  No reallocation of unused badges due to reworked owners areas, but it's hoped this will be resolved soon
Ripon 6

6

Additional entry badges can be purchased for £10
Salisbury      
Sandown Park 6 6 Syndicates will be offered the choice of Owners badges or a larger selection of General Admission badges (syndicate managers should speak to the individual racecourses at the entry stage to arrange details).
Sedgefield 8 8 Additional entry badges for syndicates available. See details at the foot of table
Southwell 8 8 Additional entry badges for syndicates available. See details at the foot of table
Stratford 6 - speak to course if requiring more. 6

Additional badges are charged at £15

Safety limited for the parade ring is 126

Taunton      
Thirsk 6

depends on field size

Subject to availability, there is a further option to purchase up to x14 discounted Public Enclosure entry tickets per runner 
Uttoxeter 8 8 Additional entry badges for syndicates available. See details at the foot of table
Warwick 6 6 Syndicates will be offered the choice of Owners badges or a larger selection of General Admission badges (syndicate managers should speak to the individual racecourses at the entry stage to arrange details).
Wetherby      
Wincanton 6 6 Syndicates will be offered the choice of Owners badges or a larger selection of General Admission badges (syndicate managers should speak to the individual racecourses at the entry stage to arrange details).
Windsor 8 8

Additional entry badges for syndicates available. See details at the foot of table

Wolverhampton 8 8 Additional entry badges for syndicates available. See details at the foot of table
Worcester 8 8 Additional entry badges for syndicates available. See details at the foot of table
Yarmouth 8 8

Additional entry badges for syndicates available. See details at the foot of table

York 6 6

Sole: Up to six extra badges may be purchased (£37each)
Syndicates: Can swap lunch places for additional complimentary six badges. Additional badges over and above this can be purchased but do not provide admission to Owners and Trainers or the paddock
Owners restaurant returns to the 1st Floor of the Melrose Stand

Full details for each track can be found on the Owners Guide to Racecourses here.

ARC Racecourses

There are two options now for owners with runners at ARC courses:

OPTION A - 8 Owners Badges

8 badges are available for each horse, offering complimentary access to the racecourse, as well as the specific Owners facilities.  Complimentary food and a bar will be available to all Owners Badge holders, along with access to the Parade Ring and Winners Enclosure. Owners will be required to register via PASS ahead of the meeting, and can purchase extra badges at the O&T desk at 50% of on the day General Admittance, subject to capacity of O&T facilities.

OR

OPTION B - 15 Complimentary General Admittance Badges

Owners (particularly commercial syndicates) who would prefer to bring a higher number of people to watch their horse race, rather than specific catering or facilities may claim 15 complimentary general admittance badges to attend per horse.  In addition, each horse will be allocated 8 paddock passes to be shared amongst their group to be used ahead of their race.

To claim this option, please contact the specific syndicates email address that will be included in the letter your receive from the racecourse, noting the names of those who you wish to attend, and clearly noting the syndicate leader to whom paddock passes shall be allocated.

 

BOOKING:

  • Owners are encouraged to book in advance to help racecourses ensure that appropriate facilities and arrangements are in place to enhance the raceday experience. However, advance booking is no longer essential and therefore badges may be collected on the day.
  • Advance booking should be completed via the RCA’s Privilege Access Swipe System (PASS). To register attendees, owners should log into PASS (https://www.rcapass.com/) and submit the names of the individuals who will attend the racecourse. Owners with a runner at Cheltenham, Kelso or Hexham will be contacted directly regarding their arrangements as these courses do not use PASS and badges cannot be requested through the system.
  • Once a horse is entered to run, registered owners will receive a confirmation email inviting them to register those who will be attending the race meeting. Emails will be sent to the owner email address on the Racing Admin and PASS system, so please ensure your email is up to date on both.
  • For assistance with the PASS system, please contact the PASS helpdesk on 01933 270333 or by email: [email protected].
  • Please ensure you and your guests take photo ID with you.

Racing’s leaders and the ROA very much appreciate the commitment shown by owners over the past year when their attendance and experience at racecourses has been restricted by the pandemic, alongside the efforts made by participants and officials to observe on-course Covid protocols.

If you want more information on specific racecourses, including contact details, latest news and how to watch the racing, visit the Owners Guide to Racecourses page.

SOLE OWNERS, PARTNERSHIPS AND SYNDICATE MANAGERS

How to reserve your tickets when you have a runner:

Prior to your horse being entered:

  • Ensure your email address is up to date at Racing Admin and PASS websites.

Upon Entry:

  • A confirmation email will be sent by the racecourse outlining the PASS weblink to register the nominated names who will be attending the racecourse. 
  • In the case of horses owned by a racing syndicate or racing club, these emails will be sent to the syndicate manager or racing club manager.
  • Please check your spam / junk mail filter in case the email has gone into these areas.
  • For more information on how to use PASS or to set yourself up on the PASS system please refer to the How to use PASS section below. The RCA have produced a number of "How To" videos which will guide you through the PASS process and website. 

Upon Declaration:

  • Once your horse has been declared a further confirmation of declaration email will be sent by the course along with the PASS link providing another opportunity to register the nominated names who will be attending the racecourse. 
  • This email will be after 2pm on the day of declaration.     
  • Owners will have until 4pm on the day before the race meeting to nominate the attendees names.  
  • For any PASS queries please contact the PASS helpdesk on 01933 270333 or by email [email protected] Please note that the PASS Helpdesk is available 9am-5pm Monday to Friday and 1pm – 4pm at the weekend.
  • If you have reduced mobility or a disability of any kind and require additional assistance on raceday, please notify the racecourse directly once you have registered your attendance through PASS, and they will assist you further.

Before you set out:

  • Assess your own health using the Personal Health Assessment Questions before you travel. These can be found in the Industry Guides section below.
  • Familiarise yourself with the latest Industry Protocols (below)
  • Make sure you have a Face Mask and photo ID with you

SYNDICATE MEMBERS

How to reserve your tickets when you have a runner:

If you have a runner and are part of a syndicate, your badges will need to be organised by your Syndicate Manager through the PASS system. If you are not the Syndicate Manager you will not have access to the PASS system.

Your Syndicate Manager will have been sent an email from PASS after 2pm on the day of declaration. They will need to log your intention to attend with PASS online and will be required to add an email and/or mobile number to ensure you receive a print at home guest pass.  This information may also be used by the racecourse for Test and Trace purposes. 

You will then be sent an online ticket confirmation for the meeting to your email address.

All you need to do directly is:

  • Assess your own health using the Personal Health Assessment Questions before you travel. These can be found in the Industry Guides section below.
  • Familiarise yourself with the latest Industry Protocols (below)
  • Make sure you have a Face Mask and photo ID with you

 

INDUSTRY GUIDES:

For all further information and access to the FAQ’s please see below:

How to use PASS

How to use the PASS system

To reserve your badges when you have a runner, the RCA have devised the PASS Consierge Service. This allows the racecourse to communicate details of the day with you, helps owners manage their badge allocation and pre-allocate the badges to their guests and allow them to print tickets at home.

For syndicates and partnerships, only the registered owners or nominated partners will have access to the PASS system. Members should contact their syndicate manager for badge allocations.

Owners who have registered with Weatherbys will have received an email from [email protected] inviting them to set up their PASS account.

After you have set up your account, to order your badges each time you have a runner go to www.rcapass.com and use your email address, Member ID (on the front of your PASScard) and your password to log in.

You will then be directed to the "My Fixtures" page. here you will see the fixtures your horse(s) have been declared for. You will see this information from 2pm on the day of declarations.

Select the "More" button next to the relevant fixture name. Here you have the opportunity to enter the names of your chosen guests. Press "Submit" when you have done so. If you enter their email address and phone number the system will automatically send them a print at home ticket. Alternatively, they can pick up their badges upon arrival at the Owners & Trainers desk.

The RCA have produced a number of "How To" videos which will guide you through the PASS process and website. These can be found here:  https://racecourseassociation.co.uk/experiences/owners/

The RCA have produced a fuller guide to using the PASS system. You can read online through our page-turning facility or download the document (8 pages) from this PDF: 

 PASS Help Guide

If you did not receive the initial email to set up your account, or do not have an email registered with Weatherbys, contact the PASS Helpdesk on 01933 270333 or [email protected]

Further details on the PASS system can be downloaded here:

 

 PASS Concierge Guide

 

 

If you need assistance in using or setting up your PASS access online, please contact the PASS helpdesk on 01933 270333 or via [email protected]. The PASS Helpdesk is available 9am-5pm Monday to Friday and 1pm – 4pm at the weekend.

 

PASScards

The PASScard Consierge scheme is run by the Racecourse Association.

PASScards have been sent to all active registered racehorse owners who were registered pre-COVID. This card has previously acted as your means of admittance when you have a runner. With racecourses now requiring a Test and Trace element to admission, the PASScard is not currently is use and access will only be granted via the pre-booking system outlined above.

Parade Ring Safety

The RCA, NTF and ROA have collaborated to produce a Code of Good Practice (see link below) to promote safety in equine areas.This is supported by a Be Horse Aware campaign.

In order to ensure our members enjoy their pre-parade ring, parade ring and winner’s enclosure experience safely and to minimise risk, we have produced specific guidance for owners, which follows.

  1. Please abide by the RCA’s request that owners do not enter the parade ring other than to view a horse with which they are connected. If an owner needs to enter the parade ring because they have an active raceday role, or for business reasons, then they will need to contact the racecourse in advance to gain permission.
  2. Assist racecourse management by following the British Horseracing Authority General Instruction that children under the age of 12 are not allowed in the parade ring.
  3. Do not block up disabled access areas and do be aware of the special issues faced by wheelchair users within the parade ring.
  4. Risk assessments show that large numbers of connections of syndicated horses pose particular risks in the parade ring. Spread the load by offering syndicate members the chance to see their horse in the pre-parade ring, or after racing (hopefully in the winner’s enclosure) instead. Where syndicates have a horse in a race with a large number of runners, the racecourse may limit the number of members that can enter the Parade Ring to ensure that the Parade Ring capacity (as determined in the Risk Assessments), is not exceeded.
  5. Some new syndicate members are inexperienced around horses. Syndicates are required to delegate a syndicate leader who is experienced around racehorses or who has undertaken the Horse Aware training, to chaperone the party and point out the need to be aware on horse walkways, crossing points, etc, and to ensure they adhere to the Code of Good Practice within the Parade Ring*
  6. If you are a new owner and not experienced around racehorses, you should be accompanied into the parade ring* by the trainer or trainer’s representative.
  7. The RCA has identified the major parade ring risks as coming from loose and unruly horses. This is more likely in 2-year-old races on the Flat and National Hunt bumpers, so be particularly careful if your horse is in one of these races.
  8. Everybody wants to enjoy their parade ring experience to the full, but remember your thoroughbred racehorse is both valuable and highly-strung, so avoid loud, flamboyant behaviour and intrusive photography. When the moment comes for mounting up, stand well clear and leave it to the professionals.
  9. Only trainers (or their representatives), officials, jockeys and stable staff may approach horses in the Parade Ring.
  10. If a member of your party is disabled, please let the racecourse know in advance so they can make suitable and safe parade ring arrangements.
  11. All instructions provided by the Parade Ring Safety Officer, or other racecourse personnel should be followed without question or delay.

* Parade Ring - refers also to Pre-Parade Ring and Winner's Enclosure.


COVID-19 ASSISTANCE:

Racing Relief Fund

The Racehorse Owners Association (ROA) in October launched The Racehorse Relief Fund (RRF), a fund of last resort to support the needs of racehorses whose owners are suffering financial hardship as a result of the impact of COVID-19.
Now open for applications, the fund is part of the package of measures agreed and announced in April by the leadership of racecourses, horsemen and BHA and will initially be funded by the Racing Foundation.
A survey undertaken by the ROA and NTF in April 2020 indicated that, from the 30% of trainers that responded, there were already 77 owners unable to pay training fees and over 1,500 horses possibly at risk of being abandoned. While this situation has yet to materialise so dramatically, the fund has been put in place to help protect those horses that may become abandoned so ensuring the impacts are minimised and horses’ welfare effectively protected.
The RRF will help mitigate potential welfare and financial effects of COVID-19 on racing, supporting horses, trainers and owners. Maintaining horse welfare and assisting businesses financial stability, the RRF will also provide valuable breathing space to trainers and horses to fully assess the right path for a horse, whether in racing or beyond. The fund gives horses significant protection and ensures the industry’s high welfare expectations continue to be met.

Support
The RRF will provide a financial lifeline, allowing horses to remain on licensed yards and for yards to cover daily out of training costs for a period of up to 3 months while the most appropriate future for the horse can be determined. The fund has an initial funding term of three months.

Eligibility
As a last resort fund, ensuring that those in need access support is a matter of priority for Racing. The fund will have strict eligibility criteria to identify that all other options have been explored and the horse is definitely no longer affordable. Owners applying must do so in respect of all their horses, where multiple ownership interests are involved. An Independent Panel will advise on applications to the fund, future options for the horse and have a right of refusal.

How to Apply
An application can be made by either the owner or trainer online at www.rrfund.co.uk. All applications should be supported by training and veterinary records. Full details, eligibility criteria and terms & conditions of the fund can be found in the Fund Details and FAQs sections on the website.

Helplines

Wellbeing

Racing Welfare - 0800 6300 443 https://racingwelfare.co.uk/contact/

NHS 111https://111.nhs.uk/covid-19/

NHS Guidance
https://www.nhs.uk/conditions/coronavirus-covid-19/

Mind - 0300 123 3393 

Extremely vulnerable people who have received an NHS letter:

If you have received an NHS letter or are caring for someone who has, you can register for further support here www.gov.uk/cornonavirus-extremely-vulnerable or call 0800 028 8327, the government’s new dedicated helpline. 

In Wales, you should have received a letter if at higher risk. If you are in need of extra assistance, you will be advised to contact your local authority for support (contact details will be included in your letter). Any health or social care services you're already receiving, through you local authority, will continue and your health or social care provider will be asked to take additional precautions to make sure you are protected.
In Scotland, if you've received an NHS letter and are in need of extra assistance, you will be provided with details of your local support service. You will also be given details of a text message 
service if you need to arrange a weekly delivery of essentials including medication. Read more on nhsinform.scot. For those at high risk without family or community support, a national helpline has also been set up: 0800 111 4000Read more
In Northern Ireland, GPs will be writing to those most at risk to provide more detailed advice. A helpline is also now available on 0808 802 0020 and you can access help and guidance by emailing [email protected] or texting: ACTION to 81025.

 

Government Help:

https://www.gov.uk/coronavirus

Online:

 

Guidance for employers and businesses on coronavirus (COVID-19)

COVID-19: guidance for employees

All businesses and self-employed people in financial distress, and with outstanding tax liabilities, may be eligible to receive support with their tax affairs through HMRC’s Time To Pay service.

These arrangements are agreed on a case-by-case basis and are tailored to individual circumstances and liabilities.

Eligibility

You are eligible if your business:

  • pays tax or duties to the UK government
  • has outstanding tax liabilities

Webchat

Advisers can only talk to you about problems paying your taxes due to coronavirus (COVID-19). This could be:

  • Self Assessment
  • VAT
  • employers’ PAYE
  • Corporation Tax

They will not be able to transfer you to another webchat team. Speak to an adviser.

Phone

Due to measures put in place to stop the spread of coronavirus (COVID-19) we have fewer advisers available to answer your calls.

Telephone: 0800 024 1222

Opening times: Monday to Friday: 8am to 4pm

Workplace Guidance
https://www.gov.uk/guidance/social-distancing-in-the-workplace-during-coronavirus-covid-19-sector-guidance

Information for Employers and Business
For general guidance visit the following pages:

ACAS – https://www.acas.org.uk/coronavirus

 

Information for Employees and the Self-Employed

Check if you are eligible for the Job Retention Scheme here: https://www.gov.uk/guidance/check-if-you-could-be-covered-by-the-coronavirus-job-retention-scheme

 

General

News from the Health and Safety Executive: https://www.hse.gov.uk/news/coronavirus.htm#

Access to Racing Welfare Services

Throughout the uncertainties of the past year, a steady beacon of light has shone across the racing industry in the form of the support offered to racing’s workforce by Racing Welfare.

The charity offers professional guidance and practical help to enable people to thrive in a variety of ways and help them negotiate challenges.  It provides a range of resources which promote wellbeing and positive mental health which has been so vital to the industry.

At a time when many of its usual fundraising events have been curtailed the Racing Welfare team have provided podcasts, virtual tours of training centres, preview evenings and a range of activities promoting racing, engaging new and existing participants and making them open and accessible to all. 

Over the past year the charity saw an 80% increase in the number of people using its services.  This has been partly driven by issues related to Covid-19, but also due to the charity continuing to expand and develop its services to be more accessible.  

As a partner to the charity, we are pleased to announce that Racing Welfare has offered to extend access to the following services to ROA members:

  • Racing’s Support Line - ‘in the moment’ telephone support from an accredited counsellor, available 24/7 365 days a year.
  • Access to professional counselling - via telephone or online to suit the individual
  • Telephone Information Service – advice on a range of matters, with all advisors being Citizens Advice Bureau trained.
  • Woebot – an easy to use app created by Stanford-trained psychologists that enables users to access in the moment emotional support 24/7. The app checks in on you, helping you track your mood, identify patterns and give insight into particular issues or concerns that you may not have realised were causing emotional distress. Woebot can teach techniques and tools such as behavioural therapies or breathing exercises.  
  • Sleepstation – accessible through www.racingwelfare.co.uk, Sleepstation is designed to help you overcome your sleep issues with effective, tried and tested methods which are easily implemented into your life.

These services are available now and will be offered for a year, as part of a trial.  Other initiatives are expected to come online later this year.

The exceptional circumstances of the Covid 19 pandemic have brought us all in contact with those affected by isolation, bereavement and business and personal financial pressures.  Owners haven’t been immune to this and many have been balancing these challenges with their responsibilities as an owner and with loyalty to all those involved in the care of their racehorse. 

We hope that members will find access to these services reassuring at a time when some practical support may be most needed. 

To access Racing Welfare’s services outlined above, please see www.racingwelfare.co.uk or call 0800 6300 443 in confidence.  Please introduce yourself as an ROA member to access the services outlined above. 

For further information on the return of owners to racecourses, please contact the ROA on 01183 385680 or via: [email protected]

It is encouraging to see so many of you taking the opportunity to go to the races under these protocols and we encourage you to get in contact at [email protected] with any suggestions as to how racecourses might be able to improve the owner experience.